Security Policy

Please, be informed that all the information that you fill in to pay for your order are filled in on secure payment page that uses a secure connection. All the information sent from your computer to the secure server of the processing company is encrypted. Encryption means taking original data (your credit card number, billing address) and converting it into coded data. So the payment process is 100% secure. We do not hold any payment information online and are held with either Paypal or Google Checkout depending on your payment choice in your own account with them, please refer to either Google or Paypal for individual privacy policies.

Privacy Policy

Heart Pet Supplies does not disclose buyers information to third parties, nor do we send out marketing material. The only time personal data would be disclosed to a third party, would be if this was necessary to complete your transaction with us. Information given at the time or ordering, or from e-mail/telephone contact, is collected lawfully by Pet Company and in accordance with the Data Protection Act 1998. We need to collect this information in order to process the transaction, fulfill your order and provide you with the services you expect. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Any information we at Heart Pet Supplies collect is used to process your order and provide a more more personal shopping experience.

Here at Heart Pet Supplies, we do install cookies onto your computer as a way of tracking how people use our website. This information is used by our web design team and ourselves solely and does not gather personal data. You can opt out of this option by blocking cookie installation on your internet browser.

In summary

We at Heart Pet Supplies use information collected for the sole purpose of enabeling a pleasant shopping experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Heart Pet Supplies. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Telephone orders are more than welcome on 0845 867 0 537